Single choice · #475
A department manager mandates that all work group messages must be replied to within ten minutes. In the first week, everyone replies instantly, and the manager is very satisfied. The decision is then made to promote this rule company-wide. Following multi-level logical deduction, what is most likely to happen next?
Show answer & explanation
Answer: C
- AEmployees gradually adapt to the new pace, and reply speed improves along with problem-solving quality over time.✗ Incorrect. This takes a wish for a result: it sees 'fast replies required' and assumes 'fast means good', without considering what employees will sacrifice to meet the deadline.
- BThe rule only affects reply speed; the content and manner of employees' reports remain unchanged.✗ Incorrect. This treats stakeholders as static pieces, ignoring that people observe rules and act in their own interest: once being late has costs, the content and manner of replies will inevitably be adjusted.
- CFearing penalties for exceeding the time limit, employees first send placeholder replies like 'handling it', real problems are concealed, and information gradually becomes distorted.✓ Correct. This involves second- and third-level deduction: employees change reporting behavior to avoid punishment (second level), real problems are hidden and the information the manager receives is distorted (third level), contradicting the original goal of 'keeping timely informed'.
- DEmployees will applaud the rule; the new regulation forces everyone to improve execution, and overall team efficiency rises comprehensively.✗ Incorrect. This stops at first-level logic: it only considers the direct reaction at the moment the rule is issued and treats the desire to 'improve execution' as an inevitable result.
Explanation:When a rule changes incentives, people adjust their behavior—this is the chain that multi-level logic pursues. The correct option deduces to the second level (employees change reporting methods to avoid punishment) and the third level (real problems are hidden and information is distorted). The options claiming 'speed and quality improve together' and 'employees applaud' mistake wishes for results; the option claiming 'only speed changes, content remains the same' treats employees as static pieces and ignores that people act to gain benefits and avoid harm.