A team leader wants to increase project delivery by 20% next quarter and decides to cancel all weekly meetings, reasoning that 'everyone is too busy, and meetings waste time.' Employees initially feel relieved, but a month later, cross-departmental collaboration frequently goes wrong, and delivery slows down. According to the important choice checklist, which step was most likely omitted in this decision?

Answer: C

• ANot writing out the specific goal, so the team doesn't know what to do✗ The goal was already clearly stated (20% increase in delivery next quarter), so this step was not omitted; this misinterprets the goal as unclear.
• BNot listing current methods, without counting how many meetings were held each week✗ Canceling weekly meetings itself is an explicit method; the issue is not a lack of listing methods, but seeing only the time cost of meetings while ignoring their coordination value.
• CNot calculating all costs, overlooking the long-term price of increased information sync and collaboration errors✓ Meetings do take time, but canceling them leads to collaboration errors and slower delivery, indicating that coordination costs and long-term consequences were miscalculated; this is the most accurate evaluation.
• DNot setting a feedback cycle, should evaluate the effect after three months✗ Negative signals were already evident within a month, so the issue is not that the feedback cycle is too long, but that the costs were not properly accounted for before the decision; waiting three months would only increase losses.